Privacy Policy

1. Introduction

Welcome to Kelaryhomes. We are an e-commerce store specializing in T-shirts, Hoodies, Sweatshirts, Jackets, Mugs, Hats, and Tumblers. This Privacy Policy describes how Kelaryhomes ("we," "us," or "our") collects, uses, and shares your personal information when you visit or make a purchase from our website. Protecting your privacy is important to us, and this policy is designed to inform you of our practices.

2. Information We Collect

When you visit our site, place an order, or interact with our services, we collect several types of information:

• Personal Identifiers: Your name, billing and shipping address, email address, and phone number.
• Commercial Information: Records of products purchased or considered.
• Payment Information: When you make a purchase, we collect payment details. Please note: we do NOT store full credit or debit card numbers on our servers. Payment processing is handled by secure third-party processors.
• Technical & Browsing Data: Your IP address, browser type, device information, and how you interact with our website (pages viewed, links clicked).
• Cookies & Tracking Data: We use cookies and similar technologies to enhance your browsing experience and analyze site traffic. For more details, see the "Cookies & Tracking" section below.

3. How We Use Your Information

We use the information we collect for the following business purposes:

• Order Fulfillment: To process and ship your orders, send order confirmations, shipping notifications, and customer service communications.
• Customer Service: To respond to your inquiries, requests, and complaints.
• Marketing: To send you promotional emails about new products, sales, and other updates. You can opt-out of these communications at any time by using the unsubscribe link in every email.
• Site Improvement: To analyze browsing behavior and site performance to improve our website, products, and customer experience.
• Security & Fraud Prevention: To screen for potential risk and fraud, and to protect the security of our website and business.

4. Sharing Your Information

We share your personal information with trusted third parties only to conduct our business and provide services to you. We do not sell your personal information to third parties for their marketing purposes.

Service Providers We Share With:

• Payment Processors: To securely process your payments. We accept major credit/debit cards and PayPal. These processors handle your payment information according to their own privacy policies.
• Shipping Carriers: Such as USPS, UPS, or FedEx, to deliver your orders. We provide them with your name, shipping address, and contact information.
• Business Tools: We may use analytics providers, email marketing services, and hosting platforms that need access to data to perform their functions for us.

We may also disclose information if required by law or to protect our legal rights.

5. Cookies & Tracking

We use cookies and similar tracking technologies to track activity on our site.

Types of Cookies We Use:

• Essential/Session Cookies: Necessary for the website to function, such as keeping items in your shopping cart.
• Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics).
• Marketing/Pixels: Used to deliver relevant advertisements to you on other websites after your visit.

Your Choices: Most web browsers allow you to control cookies through their settings preferences. You can usually set your browser to refuse cookies or alert you when cookies are being sent. However, blocking essential cookies may prevent parts of our website from working properly.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

• Order Records: We are required to keep records of transactions for accounting and tax purposes for a period of 7 years.
• Other Personal Data: We will retain other personal data associated with your account (like your email and shipping address) for as long as your account is active or as needed to provide you services. You can request deletion of this data (see "Your Rights" below).

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Correction: You can request that we correct inaccurate or incomplete data.
• Right to Deletion: You can request that we delete your personal data, subject to legal obligations (like our 7-year record retention).
• Right to Object: You can object to certain processing, such as direct marketing.
• Right to Data Portability: You can request a structured, common format copy of your data to transfer to another service.

To exercise any of these rights, please contact us using the information in the "Contact Us" section. We will respond to your request within a reasonable timeframe.

8. Security

We take reasonable precautions to protect your personal information. Measures we employ include:

• Using SSL/HTTPS encryption on all pages of our website to protect data in transit.
• Partnering with PCI-DSS compliant payment processors who use encrypted payment processing. We do not store full card numbers.
• Limiting internal access to your personal data to staff who need it to perform their job duties.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is 100% secure.

9. Third-Party Links

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated date will be posted at the top of this page.

If we make material changes that affect how we handle your personal data, we will notify you by email (sent to the email address specified in your account) and/or by posting a prominent notice on our website prior to the change becoming effective.

11. Contact Us

If you have any questions about this Privacy Policy, your personal information, or to exercise your rights, please contact us: