Payment Information
We offer safe and convenient payment options for every customer.
Accepted Payment Methods
Kelaryhomes accepts the following secure payment methods for your purchase of T-shirts, Hoodies, Sweatshirts, Jackets, Mugs, Hats, and Tumblers.
Credit & Debit Cards
Logos: Visa, Mastercard, American Express
Pay directly using your major credit or debit card. Enter your card number, expiration date, and security code (CVV) at checkout.
Security Note: Your transaction is protected by advanced encryption and processed by our secure payment gateway.
PayPal
Logo: PayPal
Pay quickly and securely using your PayPal account or linked credit/debit card. You will be redirected to the secure PayPal site to authorize the payment.
Security Note: PayPal provides an extra layer of security, as we never see your full financial details.
Payment Security
Your security is our top priority. We implement multiple layers of protection for every transaction.
- SSL/TLS Encryption: Our checkout uses industry-standard encryption to protect your data in transit.
- No Card Storage: We never store your full credit card number on our servers.
- PCI-DSS Compliance: All payments are processed by partners who are certified to the highest Payment Card Industry Data Security Standards.
- 3D Secure / Two-Factor Authentication: For added security, your card issuer may prompt you for additional verification (like a one-time code) during checkout.
Order & Billing
- When You're Charged: Your payment method is authorized and charged at the moment you place your order.
- Billing Descriptor: Your bank or card statement will show a charge from "Kelaryhomes" or a similar recognizable name.
- Invoice: A detailed invoice is automatically generated and emailed to you immediately after your purchase is complete.
Currency
All prices on the Kelaryhomes store are displayed and charged in US Dollars (USD).
International customers: Your bank or card issuer will handle the currency conversion and may apply associated fees. The final charge in your local currency is determined by your financial institution.
Payment Issues
If your payment is declined at checkout, please try the following steps:
- Double-check that all card details (number, expiration date, CVV) are entered correctly.
- Ensure the billing address you provide matches the address on file with your bank or card issuer.
- Try using a different payment method (e.g., another card or PayPal).
- Contact your bank to confirm there are no blocks or restrictions on your card for international or online transactions.
If you continue to experience issues, please contact our support team for assistance at [email protected].
Refunds
Approved refunds are processed back to your original payment method. Please allow 5-7 business days for the refund to appear in your account, depending on your bank or card issuer's processing times.
For full details on eligibility and the refund process, please review our Refund Policy.